Returns and Refunds
Returns, Refunds & Exchanges Policy
At Qavero, we want you to receive your products in good condition. Please review our policy before requesting a return or exchange.
1. Damaged or Defective Products
If your product arrives damaged or defective, please contact us within 7 days of delivery.
Email us at abuzar@qavero.co.in with:
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Your order number.
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A description of the damage or defect.
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Clear photographs or a video showing the issue.
We may request additional information to verify the claim. Once verified, we will assist with an appropriate return, replacement, or refund, as applicable under law.
2. Products Without Damage or Defects
We generally do not accept returns or provide refunds for products that are not damaged or defective.
However, you may request an exchange within 7 days of delivery, subject to eligibility and product availability.
3. Exchange Conditions
To request an exchange:
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Contact us within 7 days of delivery.
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Keep the product unused and in its original packaging, with all included accessories and components.
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Obtain instructions from our support team before shipping the product back.
Exchange requests are subject to verification and product availability.
4. Contact Us
For return, refund, or exchange assistance, email:
Please include your order number in your message.
Nothing in this policy limits any rights available to consumers under applicable law.